Heart Shape name necklace

We are committed to delivering your order safely, efficiently, and on time. Please review our shipping policy below to understand our delivery process and timelines.

Estimated Delivery Time

We strive to deliver every order within 10–12 business days.

Delivery Timeline:

• Order Processing: 2–3 business days
• Shipping: 8–10 business days

Total Estimated Delivery: 10–12 business days (excluding weekends and public holidays).

Please note that delivery times may vary slightly depending on your location, weather conditions, customs clearance, or periods of high order volume.

Free Shipping

We are pleased to offer FREE shipping on all orders, with no minimum purchase required. There are no hidden shipping or handling charges.

Order Tracking

Once your order has been dispatched, you will receive a tracking number along with courier details via email or WhatsApp, allowing you to track your shipment every step of the way.

Important Information

• Please ensure your shipping address and contact details are accurate before placing your order.
• Al Arab Jewellers is not responsible for delivery delays caused by incorrect shipping information, customs procedures, or courier-related circumstances beyond our control.
• If your order has not arrived within the estimated delivery timeframe, please contact our customer support team, and we will be happy to assist you.

Need Assistance?

If you have any questions regarding shipping or your order, feel free to contact us:

Email: info.alarabjewellers@gmail.com
WhatsApp: +44 7915 605797